The outsourcing concept has evolved beyond being a popular business trend. Outsourcing of non-core functions has proven to play a vital role in the development of an effective and efficient business management strategy. Organizations in virtually every industry are benefiting from outsourcing with providers to perform a variety of support functions, including office support services.
Top 10 Reasons for Outsourcing*:
- Reduce and control operating costs
- Improve company focus
- Access to world class capabilities
- Free resources for other purposes
- Resources not available internally
- Accelerate reengineering benefits
- Function challenging to manage
- Share risks
- Make capital funds available
- Cash infusion
* sources:
Outsourcing Institute and
Dun & Bradstreet's 2000 Outsourcing Index
Objectives of Outsourcing
- Control costs
- Improve productivity
- Enhance service levels
- Eliminate 'soft cost' of HR related tasks
(recruiting, retention, training, etc.) - Gain management expertise
The Ideal Outsourcing Partner
Based on our experience, it has been determined that the following criteria are vital to selecting an outsourcing partner.
- Strong reputation for quality service
- Cost-effective management fees
- Emphasis on effective personnel management
- Extensive knowledge and experience in all areas
of corporate mailroom management
- Accessible and responsive local management team
- Proven track record with comparable sized clients
- Ability to coordinate a seamless transition, including successful absorption of existing staff members
- Proactive and innovative management philosophy
