In 1752, one of the very first insurance agencies in America was formed in Philadelphia to protect homeowners from loss by fire. Today, the insurer continues its mission to protect families against losses from fire and other disasters. Despite an A+ rating by insurance analyst A.M. Best, the company still sought to get better. Teams began examining every aspect of operations to increase productivity and profits.
Our client has grown its insurance offerings to keep pace with today’s industry standards and has expanded its geographic coverage area to the greater Delaware Valley region. Managing the growth in an industry that generates vast amounts of documentation and requires long-term document retention can stress even the best workflow process.
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