Reception

Greeting your customers, on the phone or in person is an incredible responsibility. Nothing less than exceptional service will suffice. All MCS Management Services reception staff are counseled on proper phone etiquette and presentation skills.

We will be your great first impression.

• Front Desk Reception
• Phone Line Reception

Conference Room/Hospitality Services

Conference room/hospitality services are an integral part of your company's image. MCS can transparently manage all day-to-day activities conference room setup, supply inventory management, kitchen duties, set-up and clean up, and meeting coordination.

Facsimile Services

Sending or receiving, we can manage all of your fax needs. We will evaluate your volume and recommend the equipment that will best meet your needs. Fax equipment and fax management is not what it once was, however. Paper logs and paper faxes are rapidly becoming a thing of the past. That is why MCS Management Services trains their staff on fax management software. Redirecting digital faxes to a customer's workstation improves productivity by getting faxes to you quicker, and reduces support staff time running around the office delivering paper faxes. Whether you are ready for an all digital workplace or not, MCS management can recommend a solution for you.

Courier Management

Managing courier and delivery services is managing the flow of information. Using automated systems, whether through computerized dispatching programs or an electronic log, is critical to ensuring successful programs. MCS Management Services using internal couriers or reputable courier companies will report on delivery volumes, accuracy rates, and cost controls.

• Hand Deliveries
  
• Courier Dispatch
  
• Court Filings
  
• Monitor Carrier Performance 

Purchasing/Supply Inventory Management

Supply management should never be a cost containment black hole. Through Supply vendor audits and computer based ordering systems MCS Management Services will be your partner in controlling costs and improving your bottom line.

• Web Based Ordering
  
• Supply Vendor Audits
  
• Inventory Management Systems
  
• Inventory Reduction Programs

Additional Off-site Support

MCS Management Services recognizes that for some organizations providing every service on location can be cost prohibitive. That is why we also arrange off site support for management services clients. Our support concept is a turnkey approach.

You should call your on location support services manager for everything including:

• High Volume Copying
• Litigation Copying
  
• Printing Services
  
• Short Term Copier Rentals
  
• Binding
  
• Litigation Numbering and
  
• Labeling
  
• Color Copies
  
• Blueprint Reproduction
  
• Exhibit Board
  
• Subpoena Services
  
• Transparencies (Color or Black & White)
  
• VHS and Cassette Copying
  
• Print Tabs
  
• Hole Punching
  
• Folding
  
• X-Ray Reproduction
  
• Record Procurement